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Accounting Technical and Administrative Support Services in Singapore

 

By resolving the confusion and knowing more about the system’s features, the obstruction shall be reduced in the entire work flow. To ensure that the monies are received by the right person or company, the bank details used in the bank transactions must be accurate. Unsuccessful transactions will attract avoidable bank fees.

 

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Services Customised For Your Special Needs

Everyone has individual uniqueness.

Are you looking for a quick and smart way to address the technical and administrative concerns of your business? Mighty Glory Corporate Solutions administrative support service team provides practical and effective assistance to various organisations  from newly start-ups to small and medium enterprises across a wide range of industries. 

With many years of experience in the accounting industry, our team offers value-added services and solutions tailored to your specific requirements. Whether you need help managing the payment processing of your business or require training for a new accounting software, Mighty Glory Corporate Solutions has got you covered.

Technical Support – SGD 480 Per Annum

(Financio and Xero)

  • Manage the system’s functionality by doing the necessary or additional configuration required

  • Create and maintain accessibility for users with different access rights

  • Perform set-up to integrate with comparable APIs

  • Resolve your doubt or queries (via emails and phone calls only) on the existing or new features

  • Represent your company to contact the accounting software vendor if the errors are not due to User’s issues

  • Reply within 1 to 2 working day

 

 

PLEASE NOTE:

  • Exclude software subscription fee
  • Queries from other point of contact will not be attended (Maximum number of contacts: Two)
  • Exclude accounts and tax-related queries unless our accounting and tax services are engaged
  • Exclude set-up for initial implementation (under Accounting and Tax Services)
  • Exclude customisation of forms. Customisation is available from SGD 28 per form onwards (depends on the design complexity)
  • If the technical issue needs to be performed at Client’s office, a transport fee ($48 per trip) is chargeable

Training and Administrative Support

One-to-One 3.5-hour Training (With training materials) SGD 500 Per Session
Additional Participant (Maximum 4 participants per session) SGD 150 Per Session
Payment Processing via Internet Banking or Cheque (Depends on the volume of transactions) SGD 200 to SGD 600 Per Arrangement
Mail Handling With Collection From One Agreed Address (Scan and save to cloud storage; Twice per month) SGD 120 Per Month
Urgent Mail Collection SGD 48 Per Collection
Ad-hoc Duties Open for discussion

Five Essences. One Intention.

80% Hands-on experience where the participant can try the user-interface and explore the features with the trial version after the module is explained. Doubt can be clarified on the spot if it is a one-to-one session. Otherwise, it can also be achieved during the Q & A in a small group session. Materials will be available for post-training reference.

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Hands-On

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One-to-One

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Q & A

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Training Materials

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Small Group Discussion

“If you don’t build your dream, someone else will hire you to help them build theirs.”

– Dhirubhai Ambani (Founder of Reliance Industries)

Get Instant Answers to Questions About Xero or Financio by Phone or Email

Do you find it difficult to manage Xero or Financio? Are you always filled with questions that need urgent responsePerhaps, it’s time to hire our technical support services to help you out. Clear the confusionand address the real problem by calling on Mighty Glory Corporate Solutions.

Our accounting technical support experts can help you streamline your systems for better efficiency. Whenever you need technical support services, we are just a call away. 

Let us be your year-round support. Our technical support service team is on call to answer all your concerns on Xero or Financio. At Mighty Glory Corporate Solutions, we always go beyond what is expected to deliver the best possible results. 

YOUR NEEDS, OUR PRIORITY

Time-Efficient, Cost-effective 

We know how frustrating it can be to understand all the technicalities and functionalities of an accounting software. With our technical support services, you receive the best personalized training. This way, you save valuable time learning and understanding the process efficiently. 

Always Professional 

We believe in your dreamsand we want to make it work for you. That is why when you hire us, we guarantee to understand your unique needs. We do best at analyzing your business and providing expert advice on your financial needs.  

Smart Decisions, Smart Solutions 

Shape your company’s futureand make informed decisions with our support. Drive your company to new heights when you understand your business data and finances. 

Grow your business with us. Choose Mighty Glory Corporate Solutions for your administrative support services in Singapore today!  

To know more, get in touch with us by calling (+65) 6677 4258 or writing to welcome@mightyglory.sg.

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FREQUENTLY ASKED QUESTIONS

Why upfront payment is required for technical and administrative support services?

According to our firm’s policy, a bill shall be raised and receivable on the completion of the assignment or the service’s commencement date, whichever is earlier. Technical and administrative support services start from the day of commencement or upon expiry. Therefore, payment in advance is required.

Do we need to pay security deposit for the technical and administrative support services?

No security deposit is required.

Is there a minimum service period?

Technical support service requires a minimum service period of 12 months. However, minimum service period does not apply to administrative support service.

Are there additional charges for collecting mails from our registered office address?

According to our standard service contract, mail collection is performed every fornight (i.e. twice per month). Each additional trip required is subjected to SGD 38 per collection.

Is the one-to-one training available for other software?

Yes, training is also available for Xero and MYOB Premier.

Ready To Get Started?